Terms of Service
Last update: March, 2014
Please read all of the following terms and conditions of service for this web site
("TOS") before using this site. By continuing to access, link to, or use this
site, or any service on this site, you signify your acceptance of the TOS.
Progamex reserves the right to amend, remove, or add to the TOS at any time.
Such modifications shall be effective immediately. Accordingly, please continue
to review the TOS whenever accessing, linking to, or using this site. Your
access, link to, or use of the site, or any service on this site, after the
posting of modifications to the TOS will constitute your acceptance of the TOS,
as modified. If, at any time, you do not wish to accept the TOS, you may not
access, link to, or use the site. Any terms and conditions proposed by you which
are in addition to or which conflict with the TOS are expressly rejected by
progamex and shall be of no force or effect.
Violation of ProGameX's Terms of Service may get your account blocked permanently.
Master will be able to withdraw their revenues from blocked accounts after a safety
period of 45 to 90 days, depending on the reason, from the day of the last
cleared payment received in their account and subject to ProGameXs
Disputes should be handled using ProGameX customer support.
ProGameX reserves the right to put any account on hold or permanently cancel accounts
due to breach of these terms or any illegal or inappropriate use of the site
or services. Users with accounts on hold will not be able to use pay
services on ProGameX.
ProGameX may make changes to its Terms of Service from time to time. When these
changes are made, ProGameX will make a new copy of the terms of service
available on this page.
You understand and agree that if you use ProGameX after the date on which the
Terms of Service have changed, ProGameX will treat your use as acceptance of
the updated Terms of Service.
We encourage our users to try and settle conflicts amongst themselves. If for
any reason this fails, users can contact ProGameX's customer support
department for assistance.
ProGameX will not refund payments made for pay services back to PayPal. Funds from
order refunds are returned to the players balance and are available for
future purchases on ProGameX.
Ownership and Limitations
Ownership and limitations: unless clearly stated otherwise in the Deal description text,
when the work is delivered, the player is granted all intellectual property
rights, including but not limited to, copyrights for the work delivered from the
master and the master waives any and all moral rights therein.
confirm that whatever information they receive from the player, which is not
public domain, shall not be used for any purpose whatsoever other than for the
delivery of the work to the player.
Furthermore, users (both players and masters) agree that unless they explicitly
indicate otherwise, the content users voluntarily create/upload to ProGameX,
including texts, photos, videos, usernames, user photos, user videos and any
other information, may be used by ProGameX for no consideration for marketing
and/or other purposes.
We wish to remind that ProGameX.com's content is based on User Generated Content (UGC).
ProGameX does not check user uploaded/created content for violations of
copyrights, trademarks or other rights. We invite everyone to report suspected
violations together with proof of ownership. Reported violating content will be
removed. Furthermore, ProGameX is not responsible for the content, quality or
the level of service provided by the Masters. We provide no warranty with
respect to the deals, their delivery, and any communications between players and
masters. We encourage users to take advantage of our rating system, our
community and common sense in choosing appropriate deals.
By offering a service, the master undertakes that he has sufficient permissions,
rights and/or licenses to provide, sell or resell the service that they offer on
Masters advertising their deals online must comply with laws and terms of service of the
advertising platform or relevant website used to advertise. Failing to do so may
result in removal of the deal and may lead to the suspension of master's account
Each deal you sell and successfully deliver, accredits your account with the revenue
from which ProGameX commision is deducted.
pay ProGameX for orders in advance.
ProGameX accredits masters once an order is completed. See Work Delivery &
Communications below for a definition of a completed order.
Masters may withdraw their revenues using one of ProGameXs withdrawal options.
If a deal is cancelled (for any reason), the payment funds will be returned to
Masters may withdraw their revenues to their PayPal account, according to the terms
The masters rating is calculated based on a number of factors, including
feedback received from players, amount of deals and cancelled deals.
ProGameX is all about helping masters leverage their skills. We seek to empower top
performing masters with helpful tools to grow their business, turning
ProGameX into their main source of income.
Masters who invest in self-promotion consistently gain great customer satisfaction.
And, if they deliver on time and maintain high quality and ratings, they
will gain new chances with special opportunities, benefits, and tools that
come with it.
Grandmasters are chosen manually by ProGameX moderators from the list of the
masters based on a list of criteria, including seniority, volume of sales,
an extremely high rating, exceptional customer care and community
leadership. Grandmasters gain access to more extensive features,
including exclusive access to beta features and VIP support.
When a player buys a deal, the master is notified by email.
Masters are required to meet the time they specified when creating their deal.
Failing to do so will allow the player to cancel the order and may harm the
Both players and masters have the option to cancel an order by mutual agreement.
Excessive cancellations, of any type, have a negative effect on Masters
Unanswered mutual cancellation requests will automatically be accepted after
48 hours, while reducing the non-responding user's rating.
A Master may cancel an order without the players consent at any given moment (Force
Cancellation). However, this will have a negative effect on the master's
Staying out of Trouble
To protect our users' privacy, user identities should be kept anonymous.
Requesting or providing Email addresses, Skype/IM usernames, telephone
numbers or any other personal contact details (other than your name) is not
All communications, information and file exchanges must be performed exclusively
using ProGameX messaging system.
Posting or sending adult, illegal, rude, abusive, improper, copyright protected,
promotional, spam, violent, nonsense or any uncool stuff is strictly
prohibited. Doing so will get your account blocked permanently.
Work Delivery & Communications
You are responsible for scanning all traffic for viruses and malware. ProGameX will
not be held responsible for any damages which might occur due to site usage,
use of content or files transferred.
Masters must deliver proof of work using the Deliver Completed Work button
(located on Masters profile page under Events).
Responding and posting a review: Once work is delivered, the player has
three days to respond and post a review. If no response is provided within
the respond time, the order will be considered completed.
To withdraw your revenues, you must have an account with at least one of
ProGameX withdrawal providers.
Your ProGameX profile can be associated with only one account from each ProGameX
withdrawal provider. A withdrawal provider account can be associated with
only one ProGameX profile. ProGameX can ask a master to provide a copy of
his personal identification documents to follow anti-money laundering
Revenues are only made available for withdrawal after a safety clearance period of 14
Withdrawal fees vary depending on the withdrawal provider / method.
Withdrawals are final and cannot be undone. We will not be able to refund or
change this process once it has begun.
Deals may be purchased using a PayPal in certain countries.
Once payment is confirmed, your order will be created.
If you have a positive balance of $1 or more in your account, it will be applied
automatically to your next order.
As a player, your identity is kept anonymous at all times. To protect your
privacy, avoid requesting or providing Email addresses, Skype/IM usernames,
telephone numbers or any other personal contact information.
You may not offer masters to pay, or make payment using any method other than
through the ProGameX.com site.
You may not pay other users directly using their PayPal account. In case you have
been asked to use an alternative payment method, please report it
Avoid filing a dispute or reversing a payment through PayPal or your bank. Doing
so may get your account suspended.
In case of a problem, always try and work things out with your master. If you need
further assistance, contact our customer support.
Order cancellations (when eligible) can be performed by customer support only up
to a period of 5 days from order completion date. We will not be able to
cancel orders after that time.
Linking and framing terms and conditions
YOU MAY NOT LINK TO OR FRAME THIS WEB SITE, OR
ANY PORTION THEREOF, EXCEPT AS PROVIDED HEREIN.
Restrictions on Linking to this Web Site.
Without limiting other provisions contained in our TOS, you may include a link(s)
on your Web site to ProGameX.com's publicly
accessible Web pages (i.e., any Web page which does not require a login and
password and/or restrict access). You may not link to ProGameX.com any site
containing an inappropriate, profane, defamatory, infringing, obscene, indecent
or unlawful topic, name, material or information that violates any applicable
intellectual property, proprietary, privacy or publicity rights.
Restrictions on Framing Activities.
ProGameX is concerned about the integrity of this
Web site when it is accessed in a manner solely determined by third parties or
viewed in a setting solely created by third parties. Specifically, ProGameX is
concerned with activities such as bringing up or presenting content of this Web
site within another Web site ("framing"). In this regard, without limiting the
provisions contained in our TOS, you may not frame any Web page from
ProGameX.com, except with our express written permission. Further, you may not
archive, cache, or mirror any ProGameX.com Web page or portions of a Web page.
If you would like to use, reprint, frame, or redistribute any ProGameX.com
content other than as permitted herein, you must request permission from
ProGameX by writing to FEEDBACK. Please include: (a) your name, e-mail address,
and telephone number; (b) the name of your company; (c) the Web site address(es)
where the proposed use will occur; and (d) specific details about the
contemplated linking or framing activities, including the content or Web page(s)
of this Web site which you would like to use.