Privacy Policy

Effective Date: January 20, 2025

Introduction
ProgameX (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, users, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when interacting with our website, services, or products.

You agree to the practices described in this Privacy Policy by using our services or accessing our website. If you disagree, please do not use our services.

1. Information We Collect

a. Personal Information

We may collect the following personal information directly from you:

  • Full name
  • Email address
  • Phone number
  • Payment information
  • Billing address
  • Usernames or profile identifiers (if applicable)
b. Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type
  • Operating system
  • IP address
  • Device identifiers
  • Website usage data (e.g., pages visited, time spent on site)
c. Sensitive Information

We do not intentionally collect sensitive personal information unless required for specific services. If such data is provided, it will only be used for its intended purpose.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To process transactions and manage payments
  • To communicate with you, including responding to inquiries and sending updates
  • To improve our website, products, and services
  • To personalize your experience
  • To detect and prevent fraudulent or unauthorized activity
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

a. With Service Providers

We may share your information with trusted third-party vendors and service providers who assist us in:

  • Website Hosting
  • Payment processing
  • Analytics and marketing
  • Customer support
b. Legal Requirements

We may disclose your information if required by law, such as to:

  • Respond to legal processes
  • Protect our rights, safety, or property
  • Prevent illegal activities
c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small text files stored on your device to enhance user experience and provide analytics.

b. How We Use Cookies

We use cookies to:

  • Remember your preferences
  • Analyze site performance and traffic
  • Deliver targeted advertisements
c. Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling cookies may limit certain functionalities of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your data.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Request transfer of your data to another organization.

7. Data Security

We employ advanced security measures to protect your information, including:

  • Encryption
  • Firewalls
  • Secure servers
  • Regular security assessments

While we strive to protect your data, no system can guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Company name: TrueThing OÜ
  • Registry Code: 12568013
  • Registration Date:11.2013 

Address:
Kotkapoja 4
10129 Tallinn, EE

Email: [email protected]

Thank you for trusting ProgameX. Your privacy matters to us!

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Get In Touch

Company name: TrueThing OÜ

Registry Code: 12568013

Registration Date:11.2013

Address: Kotkapoja 4, 10129 Tallinn, Estonia